Outsourcing Your IT Needs

In this high-paced, highly competitive business world, it is almost impossible to keep up without spreadsheets, databases, accounting packages, email, a website and so on.  Computers have completely invaded our daily business lives.  It is hard to imagine being able to do much purely with paper processes anymore. 

Is The iPhone Enterprise Ready Yet?

In a previous article, we inspected the iPhone to see if it was good for business.  Other than the coolness factor, the Blackberry easily had it beat.  But is that still the  case with the new version released last month?

Tending Customers with Microsoft CRM

Microsoft Dynamics Customer Relationship Management (CRM) tool has recently had a big upgrade.  This latest version from Microsoft has finally done the job. 

Break Down Communication Barriers with WebEx and IM

British writer James Burke was onto something when he said “The easier it is to communicate, the faster change happens.” Luckily, there are lots of apps that make it easier for workers to communicate with each other and affect positive organizational change. Check out our favorite tools for the job: WebEx and Windows Live Messenger.


Webex

 

Real-time multimedia communications—online meetings—can offer companies reduced expenses, higher productivity, and increased revenue. Web conferencing is also an effective tool for connecting multiple sites. It can be more effective than a simple phone call because you can pull up visuals and share documents, making Web conferencing tools ideal for training, presentations and customer communication.


From Webex:

Get one solution for all your online meeting needs

Whether you're implementing online meetings for yourself or your entire organization, you'll want to learn about the WebEx advantage and see why WebEx on-demand web meetings and webinars are the first choice of so many IT professionals around the world.

 


Meet online now

With its departmentally tailored solutions, WebEx can satisfy the online meeting needs for every aspect of your business, whether you want to have general meetings, offer webinars, conduct online training, make online presentations, or do remote support. And because WebEx works across virtually any platform, you won't need to worry about what your meeting participants are using.

Integrate meetings into your daily business workflow

Our out-of-box interoperability with business, portal, and enterprise applications like Microsoft Outlook® means you can be working on a document and move effortlessly into a meeting mid-task, collaborating and making decisions with your co-workers or vendors. WebEx services can also be integrated with your corporate accounting, CRM, ERP, human resources and other key applications.

  • Sign on with a single user name and password to simplify user management and support
  • Easily share individual applications and documents with the click of a mouse
  • Simplify meeting participation with callbacks and 800 numbers through our integrated telephony and audio


Keep your meetings and desktop as private as you want

No traces of your meeting are ever retained on the network unless the meeting is specifically recorded for future use. Within a meeting, you can easily share any document you want, but your desktop privacy is ensured unless you choose to share it. WebEx is the only web meeting applications provider that has earned Web Trust and SAS70 certification. These certifications are awarded for trustworthy e-commerce and secured controls and safeguards. As an example, all meetings are encrypted to ensure you can conduct even your most sensitive meetings with confidence that the information will remain private.

Call Hardwyre at 501.851.2880 to get WebEx.

 

Windows Live Messenger

 

When used properly, instant messaging (IM) can be a great tool to promote instant conversations, collaborative work and increased productivity.  Just be aware of the pitfalls and have some IM etiquette while in the office.

IM can be disruptive if you are working on an important document and a pop-up message keeps breaking your concentration. Also, ensure that the IM used in the office is not the same one that employees use for personal reasons. Fifty friends on IM can be distracting and open up companies to security risks if they are not using an enterprise IM solution.

From MSN: Windows Live Messenger has a fresh new look, but it's still got all the features you know and love.

  • Get connected. Instantly connect to the people who matter the most—via text, voice, or video. Even if they're offline, you can leave a message or send a note.
  • Take control. Choose from a variety of status messages for any occasion. Use Windows Live Contacts to control your personal information—who sees it and what they see.
  • Share yourself. Share your personal files, photos, and videos of any size. Just drag and drop into a Shared Folder.

Download Windows Messenger free from Microsoft